Employment at SLOCM

We’re hiring!

San Luis Obispo Children's Museum Guest Services Staff

The Museum: The San Luis Obispo Children's Museum (SLOCM) is a non-profit organization that inspires learning through play!

Position Overview: Guest Services Staff's primary responsibility is to deliver exceptional customer service, with strong emphasis on ensuring the quality and safety of each Museum guest. This position reports directly to the Manager on duty (Floor Manager) and performs duties as requested by the Executive Director and Director of Operations.

 


Responsibilities:
• Interact with guests in exhibit areas, facilitating play and engaging parents/caregivers with children
• Assist with educational programs and activities
• Enforce safety policies and follow emergency procedures
• Reset exhibit areas, restock/prepare program supplies, reset/stock The Shop
• Maintain a cheerful, welcoming and professional working environment
• Provide Guests with information about memberships, admissions, activities, programs, events, exhibits and respond to guests' inquiries
• Act as cashier at Point of Sale (POS) computer, practicing appropriate cash-handling procedures and personal information safety procedures
• Assist guests in The Shop
• Perform opening and closing duties including setting up/cleaning up exhibit areas, restrooms, general facility, outdoor areas and perimeter of the property
• General, light facility maintenance (watering plants, sweeping, mopping, window and surface dusting and cleaning of restrooms)
• Work events whose times may vary
• Other duties as assigned


Experience/Qualifications:
• Energetic, creative, outgoing, friendly personality and positive attitude
• Proven interest in and/or experience working with children
• Ability to use computers/POS system; cash handling experience preferred
• Accuracy and attention to detail, good judgment and problem-solving skills
• Experience and enjoyment working with the public, commitment to excellent customer service
• Available to work assigned hours, including weekends & occasional early mornings/evenings 
• Self-starter with the ability to work both independently and as part of a team
• Compliance with Museum Dress Code, LiveScan and TB Clearances

Salary
$11.00 per hour, part time, employee at-will, 90-day probationary period

Must be able to work weekends and some holidays.

The museum will be closed on the following days:

*Thursday, July 4th


No phone calls please. Resumes only

 

Please email resumes to sflores@slocm.org